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Don't Fall into This Trap: How Toxic Company Culture Leads to Underperformance

Updated: Jun 13


Toxic company culture

Is your company's culture subtly eroding morale, engagement, and productivity?


This article explores how a toxic culture hurts performance. It also offers remedies and shows the power of high-performance coaching.


The Negative Impact of Unsupportive Company Culture

An unsupportive culture hurts employees' morale and engagement. This leads to lower productivity and burnout. When employees feel undervalued or disconnected, their motivation drops.


Neuroscience shows that toxic environments release stress hormones, such as cortisol. These hormones harm cognitive functions, like decision-making and problem-solving.


Interesting Fact: A Harvard Business Review study found that employees in a positive culture are 31% more productive. They're also 40% more likely to stay with their employer. They're 30% more likely to prefer their company over competitors.





Addressing the Issue

To combat the negative effects of an unsupportive culture, organizations need proactive strategies:


  1. Leadership Alignment: Leaders must embody the company’s values. High-performance coaching helps leaders deploy a positive mindset, fostering a thriving environment. In 2023, a Gallup report found that companies with engaged leaders saw a 21% rise in profits and a 17% boost in productivity.


  1. Clear, Open and Transparent Communication: Will align employees with the company's goals, boosting their motivation and performance. Communication workshops, tailored to individual styles, enhance communication throughout the organization. Try our free Communication Self-Assessment. This assessment will be free only for a couple of weeks.

  2. Recognition and Appreciation: By acknowledging efforts, you trigger positive neurochemicals, such as dopamine. This boosts morale and reinforces positive behaviors. This practice fosters a collaborative, innovative, and high-performance culture. Book a call with one of our experts that can share impactful experiences from other industries.



The Power of Personalized Coaching

High-performance coaching offers individualized approaches to enhance a culture where everyone can thrive, characterized by mutual respect, continual growth, and enhanced productivity.


Enhanced Self-Awareness and Problem-Solving: Coaching is instrumental in fostering self-awareness among employees. It encourages them to identify and confront workplace challenges and conflicts, sharpening their problem-solving skills and boosting resilience. This heightened self-awareness can reduce conflicts and misunderstandings, key elements of a toxic environment.

Goal Alignment and Personal Growth: Through targeted coaching sessions, employees can set and achieve meaningful goals that align with both personal aspirations and organizational objectives. The MSE™ method, developed by Brighter Leaders, exemplifies this approach by harmonizing work-life balance, skill development, and resilience.


This method not only promotes individual growth but also aids in building a supportive and goal-oriented culture within the company. Working towards clear common goals is crucial for a positive and team-oriented culture.

Proven Benefits of Coaching Investments: According to research by the International Coach Federation, 86% of companies that invested in coaching reported a positive return on investment. Furthermore, 70% of these organizations noted significant improvements in work performance, communication, and inter-personal relationships. Such enhancements are critical for cultivating a positive and collaborative work culture.


Cultivating a Growth Mindset: Coaching empowers employees to adopt a growth mindset, which is essential for personal and professional development. It encourages staff to step beyond their comfort zones, fostering a dynamic and cooperative workplace where innovation and collaboration thrive.


Ongoing Development through Continuous Feedback: Regular coaching sessions provide continuous feedback, which is crucial for fostering a culture of adaptability and ongoing improvement. This process helps maintain a focus on progressive development, steering the workplace away from stagnation and toxicity.



Building a Positive Company Culture

Here are some simple actions to start.

  1. Kudos Program: Foster a culture of appreciation. Do this through digital platforms or physical boards. Interesting Fact: A Glassdoor survey found that 81% of employees say they're motivated to work harder when their boss shows appreciation for their work.

  2. No Meeting Days: Choose days without meetings to boost productivity and job satisfaction.

  3. Walk-and-Talk Meetings: Enhance physical health and conversation quality with relaxed, productive walking meetings. Companies like Apple and Google have made them popular. They've said that walking is good for both health and creativity.

  4. Flex-Hours Friday: Offer flexible working hours to enhance work-life balance, engagement, and loyalty.




Examples of Successful Results

Companies investing in their culture often see remarkable transformations. For example, a global retail company we worked with saw a 20% increase in employee satisfaction. 


They also saw a 15% boost in productivity and a 10% revenue increase. This all happened within six months of our collaboration.


As Richard Branson once said, "Take care of your employees, and they'll take care of your business." Prioritizing a positive company culture is essential. It's vital for lasting success and growth.




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