S.T.A.R.S.

Strategic Talen Acceleration & Regional Succession Program

In collaboration with Brighter Leaders

Virtual Group Training Sessions

Conflict Resolution & Negotiation Skills

🗓️ August 11th @ 2 pm-5 pm CEST
📍 MS Teams

Conflict is inevitable—but how we handle it makes all the difference. In today’s fast-paced and often high-pressure environments, being able to navigate disagreements calmly and negotiate effectively isn’t just a nice-to-have—it’s a core leadership skill.

In this training, we’ll explore how to better understand conflict, respond constructively, and turn tense moments into opportunities for collaboration and progress. You’ll leave with practical tools you can apply immediately in your day-to-day work

Prep: Exercises to Complete Before the Training

👉 Watch this video (5 min)

👉 Share your thoughts

What stood out to you as you reflected?

Your comments will be visible to your S.T.A.R.S. colleagues and will help deepen everyone's learnings

👉 Think of a situation that was challenging for you and bring it with you to the training

👉 Complete this self-assessment
The answers to this form will only be visible to your leadership coach, Lizzie Claesson.

Welcome to the Conflict Resolution & Negotiation Skills Self-Assessment

Take a moment to reflect on how you currently approach conflict and negotiation.

This self-assessment isn’t a test—it’s a starting point for self-awareness. The goal is to help you recognize your natural tendencies, identify strengths you can build on, and highlight areas where you might want to grow.

It’s about increasing your self-awareness. The more you notice about how you tend to respond, the more useful the feedback will be.

You will receive a feedback mail in your inbox.

First name

Last name

Conflict Awareness

I can tell early when a conflict is about to emerge.

1: Strongly Disagree

5: Strongly Agree

Applicable for all statements

I know my emotional triggers in conflict situations.

My inner state is calm and centered during tense conversations.

I am aware of how my communication in conflict situations affects others.

I can distinguish between personal and task-related conflict.

Conflict Resolution Behavior

I listen to understand before trying to make my point.

I try to see things from the other person’s perspective.

I address conflicts directly instead of avoiding them.

I give constructive feedback, even in difficult situations.

I stay solution-oriented during disagreements.

Negotiation Skills

I prepare before negotiating to understand both sides’ interests.

I stay flexible and open to creative solutions.

I know when to stand firm and when to make concessions.

I aim for win-win outcomes in my negotiations.

I feel confident negotiating with people in more senior roles.

Anything else you would like to add?